Hi, I’m Prashant Dhillon.

Welcome — I'm a Certified Master Black Belt (MBB) and Project Management Professional (PMP) with 15+ years of Continuous Improvement experience across Manufacturing, Construction, and Healthcare.  In my professional career, I've personally trained 50+ Green Belts and 25+ Black Belts — with a 100% certification exam pass rate across every student I've coached. My project coaching has helped teams improve project completion rates from 30% to 90%.  I hold an MS in Industrial and Systems Engineering from Virginia Tech and an MBA from Duke University's Fuqua School of Business. This program distills that same field-tested, practitioner-first approach into something you can apply immediately — not just memorize for an exam.

Curriculum

3 Chapters · 16 Lessons

    1. 01. Introduction Free preview

    1. 01. Introduction Free preview
    2. (Included in full purchase)

      02. What is process

    3. (Included in full purchase)

      03. Intro to process mapping

    4. (Included in full purchase)

      04. Metrics

    5. (Included in full purchase)

      05. Muda

    6. (Included in full purchase)

      06. Process Maps

    7. (Included in full purchase)

      07. Recap & End

    8. (Included in full purchase)

      08. Quiz

    1. 01. Introduction Free preview
    2. (Included in full purchase)

      02. Time Metrics

    3. (Included in full purchase)

      03. Quality Metrics

    4. (Included in full purchase)

      04. Efficiency Metrics

    5. (Included in full purchase)

      05. Customer Metrics

    6. (Included in full purchase)

      06. End

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      07. Quiz