Welcome to this transformative learning experience, guided by me, your instructor and coach. My approach is deeply rooted in practical application, driven by a passion for problem-solving and fostering a culture of continuous improvement and operational excellence. I have had the privilege of working and growing in the manufacturing sector, construction, and biomedical research.
Education has played a pivotal role in shaping my perspective. With an MS in Industrial and Systems Engineering from Virginia Tech and an MBA from Duke University's Fuqua School of Business, along with several certifications such as Master Black Belt (MBB) and Project Management Professional (PMP), I have developed a unique approach that combines rigorous technical analysis with strategic business insights. This dual lens allows me to guide you through complex problems with clarity and precision, ensuring that the solutions we discover together are both innovative and grounded in real-world applicability.
My mission is to transform your organizational culture and improve efficiency by providing top-tier Process Improvement training and Lean-Six Sigma coaching, empowering teams to achieve excellence.
I embody discipline as the backbone of OEA operations. Discipline means I am dedicated to consistency in quality, reliability in service, and unwavering in my pursuit of excellence.
Reflection is integral to my growth and learning. By reflecting on my actions and decisions, I refine my approach to better serve our clients.
Respect is about valuing each client, their time, their business, and their trust in me. It extends to my approach to teaching and coaching, where I honor different perspectives, embrace diversity, and foster an inclusive environment where all ideas are valued.